All our prices are in UK Pound Sterling and are inclusive of VAT. There is no VAT on roasted coffee.
Our coffee is always available if it is featured on our website. We rotate our stock as often as possible due to the availability and harvest of certain coffees and to also allow our customers and subscribers to try different coffees and origins. If we stop selling a certain coffee it may eventually reappear in our roasters once available again.
The availability of our equipment is dependent on our suppliers, if we have not got an item in stock, we can usually get it in for the following day. If coffee and equipment is ordered together sometimes they may be sent in two different deliveries for this very reason with no extra charge.
There are two ways to order your coffee:
1.) Securely online
2.) Via email (paid by PayPal)
Payments can be made by:
Debit card (MasterCard,Visa etc.) No Charge
Credit card (Maestro, Switch etc.) No Charge
Paypal (email orders only)
As soon as we receive an order for our coffee we ship the same working day if the order is placed before 2pm. All orders received after 2pm on Friday will be fulfilled the following Monday except for Bank Holidays. We post using the Royal Mail 24 or 48 hours postage service and a courier for larger orders. All orders should be delivered within 2 working days. UK delivery is free but there is a charge for international shipping.
If you decide to buy some of our coffee or equipment, enter a competition or sign up to our newsletter, then you will need to provide some personal details. We promise to never share or sell your personal information.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable electronic procedures to safeguard and secure the information we collect online.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs by gathering and remembering information about your preferences.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
LINKS TO OTHER WEBSITES
If at any point we provide links to external websites, we ask you to remember that we are not responsible for any of the content or for the protection of any personal information given whilst visiting these sites.
HOW YOU CAN ACCESS OR CORRECT YOUR INFORMATION
You can access all your personally identifiable information that we collect online and maintain by logging in using your email address and password that you set when you registered.
You can correct factual errors in your personally identifiable information by logging in and making changes, or you can contact us and we can make those changes for you.